Running the Gauntlet

What’s stopping you from making the changes your business needs to thrive? "Running the Gauntlet" tells you what you need to do to help your business thrive and adapt. Buy your copy here http://bit.ly/Hayzlett-RTG

  • Congratulations - Grow, Grow, Grow1:36

    Congratulations - Grow, Grow, Grow

    Courage is being scared to death, but saddling up anyway. The song of the change agent is the song of the Dog Soldier. Are you ready? Grow! Fear is part of the game, but be the #dogsoldier and fight.

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  • Chapter 33 - Be Relentless, Get Ahead and Never Give Up!1:07

    Chapter 33 - Be Relentless, Get Ahead and Never Give Up!

    Don't get mad. Don't get even. Just get ahead and never give up! Outlast the bastards who will try to destroy what you do. Be relentless. Change may be a permanent condition, but the agent of chang

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  • Chapter 32 - Don't Cut Corners1:17

    Chapter 32 - Don't Cut Corners

    Adapt or die! Change is not an end in itself, but a chance to expand on success and to understand the "boomerang effect" of change. Learn how to throw the boomerang! When has the boomerang returned t

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  • Chapter 31 - Encourage Creativity1:25

    Chapter 31 - Encourage Creativity

    Never compromise on creativity when you know it is the right thing to do for your brand and your customers. Tell me about times when you have either compromised or not on what you thought was the r

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  • Chapter 30 - Create Scalable Plans that Grow With Your Business1:02

    Chapter 30 - Create Scalable Plans that Grow With Your Business

    Stampedes lead to fast results, but they're expensive and exhausting. Create scalable plans that unfold as you grow. Avoid the stampede. Tell me about when attempting to #scale your business cost y

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  • Chapter 29 - Establish a Focused Executive Program1:07

    Chapter 29 - Establish a Focused Executive Program

    Establish a Focused Executive Program that delivers top-to-top, one-to-one strategic relationships that target your top customers. Get out of your office and establish your #FEP. The fresh air will

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  • Chapter 28 - Engage Customers on Social Media1:37

    Chapter 28 - Engage Customers on Social Media

    The customer is always in charge. Engage customers on this level in social media and dare to be radically transparent. Being #transparent is about being honest, owning who you are and what you want

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  • Chapter 27 - Make Customer Service Part of Your DNA1:26

    Chapter 27 - Make Customer Service Part of Your DNA

    Speed means nothing if your customers only get annoyed faster. Don't just say customer service is a priority - make it one. Speed is good, but FAST is better. What are you examples of great #custom

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  • Chapter 26 - Create a Customer Service Mantra1:31

    Chapter 26 - Create a Customer Service Mantra

    Do your customer service George Eastman style: "You press the button, we do the rest." Next time, ask your self, "What would George do?" Tell me how you would make Customer Service in your operation

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  • Chapter 25 - Build Personal Relationships1:26

    Chapter 25 - Build Personal Relationships

    Make it personal! Get as close to your customers as you possibly can, and then get closer still so you can give them a squeeze. How well do you know your customers? Get personal and tell me stories

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  • Chapter 23 - Choose Your Battles and Win the Ones You Pick1:31

    Chapter 23 - Choose Your Battles and Win the Ones You Pick

    Be prepared to attack, respond, and not respond. Decide what you're going to defend and what you're going to let go. Don't pick the fights, win them. Change Agents are prepared for compeition and t

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  • Chapter 24 - Grow a Thick Skin and Take the High Road0:44

    Chapter 24 - Grow a Thick Skin and Take the High Road

    Nothing personal? Of course it is! But don't take the bait. Don't believe the bad stuff. Grow a thicker skin and take the high road. The best way to beat them is to succeed. Tell me where you needed

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  • Chapter 21 - The Art of War1:40

    Chapter 21 - The Art of War

    The art of war: "Define your tactics to drive demand and translate potential combat power into victorious battles and engagements." Take no prisoners and win the #war. What tactics have you deploye

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  • Chapter 22 - Fail Big1:03

    Chapter 22 - Fail Big

    Fail big! If you're going to fail with an idea, do it big, and then learn to take responsibility for what comes next. I say if you're going to #fail, fail big. At least you're around to tell the st

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  • Chapter 20 - Anticipate Problems and Avoid Them1:21

    Chapter 20 - Anticipate Problems and Avoid Them

    Smart drivers know where traffic jams are before they hit them. So do smart change agents. Anticipate problems and avoid them before they arise. I want to hear about when you #anticpated problems and

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  • Chapter 19 - Competition is Critical, Destroy Your Enemy1:25

    Chapter 19 - Competition is Critical, Destroy Your Enemy

    Battle is the most magnificent competition in which a human being can indulge. It brings out all that is best; it removes all that is base. If you don't have an enemy, get one. You'll learn about you

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  • Chapter 18 - Never Stop Pitching1:36

    Chapter 18 - Never Stop Pitching

    Never approach a bull from the front, a horse from the back, or a fool from any direction. And don't squat with your spurs on! Never stop #selling your company and yourself. Have we LinkedIn yet? I

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  • Chapter 17 - Success Takes Hard Work and Grit1:51

    Chapter 17 - Success Takes Hard Work and Grit

    Just because you killed a cow doesn't mean you're gonna eat steak for dinner. There's lots of messy work to do, and none of it is easy. Change is messy and change is tough. What's your favorite ana

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  • Chapter 15 - 118: The New Elevator Pitch0:58

    Chapter 15 - 118: The New Elevator Pitch

    Change your tune and be pitch perfect: hook me in 8 seconds (the lean-in factor); sell me in 110 seconds (close the deal). What's your 118? Let's get you pitch perfect and start building your #118, t

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  • Chapter 16 - Mastering your 1180:40

    Chapter 16 - Mastering your 118

    Mastering your 118 (a.k.a. elevator pitch 2.0): a step-by-step primer Okay, now sell me in #118 seconds. Let's hear your 118 Pitch! Post it on my Facebook wall or tweet it to me now.

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