Chapter 14 - Change Process First

December 20, 2011
Process makes perfect! Corporate cultures are hard to change. Change processes first. Speed is good, but FAST is better. Tell me about some of the roadblocks in your business that prevent you from being #FAST and what you'll do change the processes.
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Chapter 16 - Mastering your 118
Chapter 16 - Mastering your 118

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Chapter 13 - Be Direct and Transparent
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