SalesForce

Jeffrey Hayzlett writes about marketing and sales topics as a Contributor for SalesForce.com.

  • Why Customer Service People Need to Really Serve!

    Why Customer Service People Need to Really Serve!

    Customer service should really serve. Jeffrey Hayzlett shares what people can do to improve their customer service skills.

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  • 5 Steps to Defining Your Sales Strategy

    5 Steps to Defining Your Sales Strategy

    Jeffrey Hayzlett outlines 5 steps you need to define your sales strategy.

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  • It’s All About The Hashtag: Social Selling Using Hashtags

    It’s All About The Hashtag: Social Selling Using Hashtags

    Are you using hashtags in your social media strategies? Discover how to improve your social selling by using hashtags from expert Jeffrey Hayzlett.

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  • Getting Your Sales Team Ready for the Season: 5 Successful Strategies To Increase Your Batting Average

    Getting Your Sales Team Ready for the Season: 5 Successful Strategies To Increase Your Batting Average

    With Major League Baseball’s spring training now in full swing, I can’t help but notice the similarities between America’s favorite pastime and sales.

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  • How to Sell to the 4 Different Personalities Found in the C-Suite

    How to Sell to the 4 Different Personalities Found in the C-Suite

    You’ve called, you’ve emailed, and now you’ve got your meeting with one of the most influential C-suite leaders in the industry. Your presentation is on point, and you’re ready to saddle up and ride.

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  • Firing Bad Customers: 5 Steps to Avoid Burning Bridges

    Firing Bad Customers: 5 Steps to Avoid Burning Bridges

    If only firing someone were as easy as Donald Trump makes it look on his TV show “The Apprentice.” Unfortunately for most of us, the act of firing someone can be a stressful situation.

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  • Next Level: Gamification in the C-Suite

    Next Level: Gamification in the C-Suite

    The concept of applying gaming techniques to engage and motivate people to participate in everyday tasks has been a marketing tactic in companies’ arsenals for years.

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  • 5 Simple Ways to Stay in Front of Your Customers

    5 Simple Ways to Stay in Front of Your Customers

    How do companies stay in front of their customers? Jeffrey Hayzlett shares five ways to do it.

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  • Is Your Marketing Dead Upon Arrival?

    Is Your Marketing Dead Upon Arrival?

    How do you know if your marketing is dead upon arrival? Jeffrey Hayzlett shares tips for making sure your marketing sticks.

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  • The Customer Is Always Engaged: 4 Steps to Social Media

    The Customer Is Always Engaged: 4 Steps to Social Media

    When marketers are crafting their brand’s story on social media, there are a few things to keep in mind—specifically the 4 E’s dedicated to building customer relations.

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